Assessor Resource

SIRXRSK404
Control store security

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to team members responsible for facilitating the detection and prevention of theft and stock loss and the safety and security of staff and customers in the event of robbery.

This unit describes the performance outcomes, skills and knowledge required to control store security according to organisational policy and relevant legislation.

It involves developing and implementing security procedures for the prevention of theft, ensuring the safety of all personnel in the event of a robbery, and monitoring all security procedures.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Nil

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

develops and implements security procedures to facilitate the detection and prevention of theft

develops and implements procedures to ensure safety and security of internal and external clients in the event of robbery

calculates, analyses and reports on the cost and potential impact of identified loss and dissipation on:

buying

ordering patterns

planning

budgeting

develops and implements procedures for:

opening and closing premises

cash security

noncash transactions

stock control to minimise loss and dissipation

communicates procedures to staff and monitors implementation.

Context of and specific resources for assessment

Assessment must ensure access to:

a retail work environment

relevant documentation, such as:

store policy and procedures on:

security

cash handling and non-cash transactions

stock control, including buying, ordering, planning and budgeting

relevant legislation and statutory requirements

industry codes of practice

WHS legislation and codes of practice

a team

a range of security equipment.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace

role play

case studies

written or verbal questioning to assess knowledge and understanding

review of portfolios of evidence and third-party workplace reports of on-the-job performance.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication and interpersonal skills to:

ask questions to identify and confirm requirements

converse clearly and directly with staff

use and interpret non-verbal communication

literacy and numeracy skills to:

access and interpret store policy documents

calculate the cost of stock loss

document security procedures

handle cash

maintain records

research and analysis skills to:

analyse stock control data

develop procedures

problem-solving skills to establish and implement stock control procedures

Required knowledge

organisational policy and procedures that relate to the development of store procedures for:

security

detection and apprehension of thieves

noncash transactions

cash handling

stock control

principles and techniques for:

detecting and preventing theft

ensuring safety of personnel in the event of robbery

relevant codes of practice, legislation and statutory requirements, including:

industry codes of practice

retail case law or common law

state laws relating to property offences

work health and safety (WHS) legislation

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.

Security procedures may relateto:

armed robbery

cash and cash movement

customers

equipment

events likely to endanger customers or staff

opening and closing of premises

premises

records

staff and staff property

stock

theft

visitors, sales representatives and contractors.

Organisational policy and procedures in regard to:

cash handling

noncash transactions

security

stocktaking.

Staffmay include:

full-time, part-time, casual or contract staff

people from a range of cultural, social and ethnic backgrounds

people with a range of responsibilities and job descriptions

people with varying degrees of language and literacy

small work teams

store team.

Noncash transactions may include:

cheques

customer refunds

EFTPOS and credit cards

gift vouchers.

Techniques used to communicate security procedures may include:

mentoring and coaching

on-the-job or off-the-job training

posters and pamphlets

simulated events.

Impact on business operations may include:

budgeting

buying

ordering patterns

planning.

Stock control procedures may include:

minimising out-of-date stock

minimising theft

monitoring stock levels

quality control

stocktaking and cyclical counts.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Consider store requirements and identify security procedures required to maximise safety of staff, customers and assets. 
Develop procedures to facilitate the detection and prevention of internal or external theft according to organisational policy and procedures. 
Develop procedures to ensure maximum safety and security of staff and customers in the event of robbery. 
Develop procedures for opening and closing premises and cash registers, cash security and non cash transactions. 
Finalise, document and process security procedures according to organisational policy. 
Communicate security procedures to staff according to organisational policy and procedures. 
Implement and monitor security procedures to facilitate the detection and prevention of internal or external theft according to organisational policy and procedures. 
Implement and monitor procedures to ensure maximum safety and security of staff and customers in the event of robbery. 
Develop and implement procedures for opening and closing premises and cash registers, cash security and non cash transactions. 
Monitor and maintain implementation of security procedures. 
Measure and analyse existing, and extrapolate potential, stock loss or dissipation through theft. 
Report on stock loss or dissipation through theft, its impact on business operations and possible solutions. 
Establish and implement stock control procedures to monitor, control and minimise stock loss through theft. 

Forms

Assessment Cover Sheet

SIRXRSK404 - Control store security
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIRXRSK404 - Control store security

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: